Returns Policy

Returns Policy

Thank you for shopping at My Children's Boutique. We hope you are delighted with your purchase, but if you need to return an item, we're here to help. Please review our returns policy below for a smooth and hassle-free process.

How to Return an Item

  1. Log into Your Account:

    • Visit My Children's Boutique and log into your account.
    • Navigate to the 'Order History' section and select the order you wish to return.
    • Follow the prompts to initiate a return request.

  2. Return Window:

    • Our return policy is valid for 30 days from the day of delivery. Unfortunately, we cannot accept returns after this period.

  3. Condition of Items:

    • Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Items that do not meet these criteria may not be eligible for a refund.

Return Shipping

  • Return Postage Cost:

    • You are responsible for return postage costs.

  1. Shipping Your Return:

    • Package the item securely and include the original packing slip if possible. Drop off the package at your nearest postal service location.

  2. Refund Processing:

    • Once we receive your return, we will inspect the item(s) to ensure they meet our return criteria.
    • Refunds will be processed within 7-10 business days of receiving the returned item(s). 

  3. Notification:

    • You will receive an email notification once your return has been processed and your refund has been issued.

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process to receive a refund and place a new order for the desired item.

Non-Returnable Items

Please note that certain items are non-returnable, including:

  • Gift cards
  • Personalized or custom-made items
  • Items marked as final sale

Contact Us

If you have any questions or need further assistance, please contact our customer service team at mychildrensboutique@mail.com. We're here to help!

Thank you for shopping at My Children's Boutique. We appreciate your business and are committed to ensuring your satisfaction.

Warm regards,

The My Children's Boutique Team

By adhering to this returns policy, we aim to provide a fair and efficient process for our valued customers. Thank you for your understanding and cooperation.